How to Easily Connect With Your Customers With WhatsApp Business App

WhatsApp Business might become one of the essential communication tools for business owners very soon.

And now, Nigerians are allowed to partake. It, is a standalone mobile app built for the small business owners, exclusively.


With the app, businesses can communicate with customers easily by using tools to automate, sort, and quickly respond to messages.

Even if you have separate business and personal phone numbers, you can now use two whatsapp apps on your smartphone. All you have to do, is to install WhatsApp Messenger and WhatsApp for Business app on the same phone, and register them with different numbers.


Meet The Whatsapp Business App

These are the features of the New WhatsApp Business app:


It has a Business Profile

With this app, you can create a profile for your business to help your customers find valuable information . This may take the shape of  your business description, location, website, email, opening hours etc



It has a Business Messaging Tool


The app will help you be more responsive to your customers by using :

-Away Messages to indicate that you’re away;

-Quick Replies to save and reuse messages you frequently send;

-Greeting Message to introduce your new contacts/customers to your business.



It’s Built With Labels 

With these labels, you can easy sort or label your Whatsapp contacts as new orders, paying customers, pending payments, paid and complete orders. You can also
create your own labels.

Check it out in the image:


It read Accurate Statistics 

Access important metrics such as how many of your messages were successfully sent, delivered, and read.



It Has Landline/Fixed Number Support

You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.


 It Runs Both Whatsapp Messenger And Whatsapp Business

You can use both WhatsApp Business and WhatsApp Messenger on the same phone, although each app must have its own unique phone number.



It’s Integrated With WhatsApp Web

You no longer need aids to communicate with your clients directly from your computer’s browsers.


Other Features

WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.



How To Download WhatsApp Business App

You can download whatsapp business app for Android from Google Play store.

Whatsapp business app for iOS (iPhone, iPAd) not yet available.



Please, I want you to take not of these information. Before you start downloading the app

  • You cannot edit your profile name on Whatsapp business app once created.
  • If you are trying to use the same number you use on the normal WhatsApp messenger for WhatsApp for Business, you won’t be able to acess the Whatsapp messenger app anymore with the same number once you use it for the Whatsapp business app, although your chats, contacts can be sync to the Whatsapp business app.

About the author


Valentine Nnanyere has strong passion for blogging. He's an internet marketer and a pro web developer.

He's the founder at Jobreaders Nigeria and the lead coach at the #WebFactory

As a a tech enthusiast and social media ,he will help your business, ideologies and self, get more visible on the internet.

Feel free to connect with him on Twitter @ValentineNaira Facebook @ValentineNaira

Phone: +2348066538123

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